Warranty

Purchases made in USA

  1. What is covered and for how long?  All products: Playtime Engineering, LLC (“Playtime Engineering”) warrants to the original purchaser that Playtime Engineering products and all other accessories are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase from an authorized Playtime Engineering dealer and continuing for the following period after that date for one (1) Year.  Playtime Engineering warrants factory-refurbished merchandise to be free of material and operational defects for a period of ninety (90) days from the original date of retail sale.  This refurbished merchandise warranty is not transferable.  
  2. What is not covered?  This Limited Warranty is conditioned upon proper use of the product by the purchaser.  This Limited Warranty does not cover: (a) damage caused by improper installation or improper connection to any peripheral; (b) damaged caused by an external electrical fault; (c) damage from use of parts not manufactured or sold by Playtime Engineering; (d) product purchased from anyone other than an authorized Playtime Engineering dealer; (e) modifications to product not approved in writing by Playtime Engineering; (f) equipment that has the serial number removed or made illegible; (g) normal cosmetic and mechanical wear; (h) damage or loss during transit to an Authorized Playtime Engineering Repair Center; (i) units that are purchased and/or located outside of the continental U.S.A.
  3. What are Playtime Engineering’s obligations?  During the applicable warranty period, Playtime Engineering will repair or replace, at Playtime Engineering’s sole option, without charge to the purchaser, any defective component part of the product.  To obtain service under this Limited Warranty, purchaser must first contact Playtime Engineering and obtain a return authorization number (RA#).  Purchaser must then return the product to Playtime Engineering in an adequate container for shipping, accompanied by product, the seller’s name and address.  To obtain and RA# and assistance on where to return the product, contact Playtime Engineering customer service at support@playtimeengineering.com.  Upon receipt, Playtime Engineering will repair or replace the defective product.  Playtime Engineering may, at Playtime Engineering’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any product or replace a product with a rebuilt, reconditioned, new or comparable product.  Repaired products will be warranted for a ;period equal to the remainder of the original Limited Warranty on the original product or for 90 days, whichever is longer.  All replaced parts, components, boards, and equipment become the property of Playtime Engineering.  If Playtime Engineering determines any product is not covered by this Limited Warranty, purchaser must pay all parts, shipping, and labor charges for the repair or return of such product.
  4. What are the limits on Playtime Engineering’s liabilities?  THE WARRANTIES GIVEN IN THIS LIMITED WARRANTY, TOGETHER WITH ANY IMPLIED WARRANTIES COVERING PLAYTIME ENGINEERING PRODUCTS, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, PLAYTIME ENGINEERING SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SIMILAR DAMAGES, LOSS OF PROFITS, DAMAGES TO PURCHASER’S PROPERTY OR INJURY TO PURCHASER OR OTHERS ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE ANY PLAYTIME ENGINEERING PRODUCT, BREACH OF WARRANTY, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO PLAYTIME ENGINEERING’S OWN NEGLIGENCE, EVEN IF PLAYTIME ENGINEERING OR ITS AGENTS HAVE BEEN ADVISED OF SUCH DAMAGES, OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.  THIS LIMITED WARRANTY IS THE COMPLETE WARRANTY FOR PLAYTIME ENGINEERING PRODUCTS, AND IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES.  THIS LIMITED WARRANTY SHALL NOT EXTEND TO EXCLUSIVE REMEDY.  IF ANY PORTION OF THIS LIMITED WARRANTY IS ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
  5. This Limited Warranty allocates risk of product failure between purchaser and Playtime Engineering, and Playtime Engineering’s product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.  The agents, employees, distributors, and dealers of Playtime Engineering are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on Playtime Engineering.  Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by Playtime Engineering and should not be relied upon.
  6. How does state law apply to this warranty?  SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO PURCHASER.

This Limited Warranty gives you specific legal rights.  You may also have other rights, which vary from one jurisdiction to another.

Purchases made outside USA

  1. Playtime Engineering, LLC (“Playtime Engineering”) warrants to the original purchaser that Playtime Engineering products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase from an authorized Playtime Engineering dealer and continuing for the following period of time after that date for one (1) Year. 
  2. This Limited Warranty is conditioned upon proper use of the product by the purchaser.  This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical or electrical stress, modification of any part or the product, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) all plastic surfaces and other externally exposed parts that are scratched or damaged due to normal use; (d) defects or damage from improper testing, operation, maintenance, installation, adjustment, or service of the product.
  3. During the applicable warranty period, Playtime Engineering will repair or replace, at Playtime Engineering’s sole discretion, without charge to the purchaser, any defective component part of the product. Playtime Engineering may, at Playtime Engineering’s sole discretion, use rebuilt, reconditioned, or new parts or components when repairing any product or replace a product with a rebuilt, reconditioned, new or comparable product. 
  4. THE WARRANTIES GIVEN IN THIS LIMITED WARRANTY, TOGETHER WITH ANY IMPLIED WARRANTIES COVERING PLAYTIME ENGINEERING PRODUCTS, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, PLAYTIME ENGINEERING SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SIMILAR DAMAGES, LOSS OF PROFITS, DAMAGES TO PURCHASER’S PROPERTY OR INJURY TO PURCHASER OR OTHERS ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE ANY PLAYTIME ENGINEERING PRODUCT, BREACH OF WARRANTY, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO PLAYTIME ENGINEERING’S OWN NEGLIGENCE, EVEN IF PLAYTIME ENGINEERING OR ITS AGENTS HAVE BEEN ADVISED OF SUCH DAMAGES, OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.  THIS LIMITED WARRANTY IS THE COMPLETE WARRANTY FOR PLAYTIME ENGINEERING PRODUCTS, AND IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES.  THIS LIMITED WARRANTY SHALL NOT EXTEND TO EXCLUSIVE REMEDY.  IF ANY PORTION OF THIS LIMITED WARRANTY IS ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.

This Limited Warranty allocates risk of product failure between purchaser and Playtime Engineering, and Playtime Engineering’s product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.  The agents, employees, distributors, and dealers of Playtime Engineering are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on Playtime Engineering.  Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by Playtime Engineering and should not be relied upon.  This Limited Warranty gives you specific legal rights.  You may also have other rights, which vary from one jurisdiction to another.